Test requests
If a doctor requests a blood test as part of your care we will contact you by text message, email or phone to ask you to collect the form from reception. Please collect this and arrange the blood test as soon as possible as these tests are important for us to safely prescribe your medication or investigate an illness.
If you bring in a urine / stool / sputum / nail sample you must drop this off before 12:00 pm in time for the driver to collect to take them to the laboratory. Many samples cannot be kept overnight in the fridge. Failure to meet this deadline may result in us asking you for a further sample.
Getting your test results
When you attend for a test of any kind you will be told how long you should expect to wait for the results.
Please always check your results with the practice and don’t assume ‘no news is good news’ – whilst we aim to contact patients when urgent action is required, we cannot do this for every abnormal result. Moreover, results are occasionally misdirected.
Once a doctor has reviewed your test results, you can access them:
- in your NHS account (through the NHS website or NHS App)
- in your Patient Access or other online account
- by using the Accurx service
- by phoning us on 01744 882606 once sufficient time has elapsed
Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.
Please note that we have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person to whom they relate, unless that person has given prior permission for their release to a third party or is incapable of understanding them.
Questions about your results
If you want to talk to someone about your results, please use the Accurx service and someone will be in touch.