How Do I Make an Appointment?

You can make an appointment by:

• Online Consulting Platform
• We would advise all patients to use the online system as much as possible to minimise delays and to ensure that we are able to triage all requests effectively.
• Speaking to a receptionist, in-person, at the surgery reception during normal reception opening hours. This will still involve the use of the online consulting system with all requests triaged.
• For patients who aren’t able to use the online consulting platform, receptionists will fill out a triage form for you over the phone. Please reserve this service for those who are genuinely not able to access the internet.

Please see Getting You The Right Help At The Right Time or visit our Consulting Room for further information.

Nurse Appointments

All appointments with the Practice Nurse or Nursing Associates can be booked by calling reception.

Enhanced Access Service

Our contract with St Helens Rota to provide our Enhanced Access Service ended on 11th September 2023.

This service is now being delivered by St Helens North Primary Care Network Monday to Friday 6pm-8pm and Saturday 9am-5pm. A variety of routine appointments is being offered at practice locations across the PCN and St Helens.

To book please contact your practice during core opening hours, Monday to Friday 8am-6pm.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.