Friends and Family test results

Out of the 223 patients and carers who accessed the practice during April 2025 reported their experience to be;

Very good = 210

Good = 6

Neither good nor poor = 3

Poor = 0

Very poor = 1

Don’t know = 3

Out of the 180 patients/carers who completed the Friends & Family Survey during January 2024 they reported their experience to be:

• Very good – 173
• Good – 7

Thank you for taking the time to give your feedback.

During March 2024, out of the 172 Friends & Family questionnaires submitted, patients/carers found their experience to be:

Very good = 166

Good = 4

Neither good nor poor = 1

Poor = 1

Thank you for taking the time to complete the questionnaire and for the lovely comments!

A big “thank you” to those who submitted a Friends & Family Test survey.

Out of the 154 surveys completed during April 2024, patients/carers found their recent experience of the practice to be:

• Very good = 146
• Good = 7
• Neither good nor poor = 1

Out of the 195 patients/carers who completed the survey during the month of May reported their experience of the practice to be:

• Very good = 189
• Good = 3
• Neither good nor poor = 2
• Very poor = 1

On behalf of the practice, thank you for taking the time to complete the survey.

Out of 158 surveys completed during the month of July 2024, patients/carers found their experience to be;

• Very good = 153
• Good = 5

Thank you for taking the time to complete the survey.

Out of the 106 patients/carers who completed the survey during the month of January reported their experience of the practice to be:

• Very good = 100
• Good = 5
• Neither good nor poor = 1

Out of the 77 patients/carers who completed the survey during the month of February reported their experience of the practice to be:

• Very good = 75
• Neither good nor poor = 2

Out of the 111 patients/carers who completed the survey during the month of March reported their experience of the practice to be:

• Very good = 103
• Good = 5
• Neither good nor poor = 1
• Poor = 1
• Don’t know = 1

Out of the 84 patients/carers who completed the survey during the month of April reported their experience of the practice to be:

• Very good = 81
• Good = 3

Out of the 70 patients/carers who completed the survey during the month of May reported their experience of the practice to be:

• Very good = 63
• Good = 5
• Neither good nor poor = 1
• Poor = 1

Out of the 109 patients/carers who completed the survey during the month of June reported their experience of the practice to be:

• Very good = 101
• Good = 5
• Neither good nor poor = 2
• Poor = 1

Out of the 120 patients/carers who completed the survey during the month of July reported their experience of the practice to be:

• Very good = 113
• Good = 5
• Poor = 1
• Don’t know = 1

Out of the 143 patients/carers who completed the survey during the month of August reported their experience of the practice to be:

• Very good = 140
• Good = 3

Out of 135 patients/carers who visited the practice during September and completed the Friends & Family Test survey,

• 128 reported their experience to be very good
• 5 reported their experience to be good
• 2 reported their experience to be neither good nor poor

From the 150 surveys completed throughout October, patients & carers who visited the practice found their experience to be:

• Very good = 146
• Good = 3
• Neither good nor poor = 1

During the month of November 2023 patients & carers who have report their experience of the practice to be:

• 144 – very good
• 5 – good

Thank you to everyone who completed the survey.

122 patient/carers who completed the Friends & Family Test survey throughout the month of December 2023 found their experience of the practice to be:

• 117 – Very Good
• 3 – Good
• 1 – Neither good nor poor
• 1 – Very poor

Thank you to everyone who completed the survey.

From the 75 surveys completed throughout September, patients & carers who visited the practice found their experience to be:

• Very good = 71
• Good = 3
• Poor = 1

From the 86 surveys completed throughout October, patients & carers who visited the practice found their experience to be:

• Very good = 84
• Good = 2

From the 108 surveys completed throughout November, patients & carers who visited the practice found their experience to be:

• Very good = 106
• Good = 2

From the 97 surveys completed throughout December, patients & carers who visited the practice found their experience to be:

• Very good = 93
• Good = 3
• Very poor = 1